Privacy Policy for Sustain267

THE PROTECTION OF PERSONAL INFORMATION ACT

Last Updated: 14 April 2025

At Sustain267, we value your privacy and are committed to complying with the Protection of Personal Information Act No. 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://sustain267.africa or interact with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from accessing our site.


Information We Collect

We may collect the following personal information:

  • Information You Provide:
    • Name, email address, phone number, or other details submitted through contact forms or inquiries.
    • Any information you voluntarily share when communicating with us.
  • Automatically Collected Information:
    • Usage data, such as IP address, browser type, pages visited, and time spent on the site, collected via cookies or similar technologies.
    • Device information, including device type and operating system.
  • Third-Party Information:
    • Data from third-party services (e.g., Jimdo analytics or social media plugins), where applicable and with your consent.

We will indicate whether providing information is mandatory or optional when collecting it directly from you.

How We Use Your Information

We process your personal information for the following purposes:

  • To respond to your inquiries or provide requested information.
  • To improve our website’s functionality and user experience.
  • To send updates or newsletters (only with your explicit consent).
  • To analyse site performance and visitor trends.
  • To comply with legal obligations or protect our rights.


Consent

We will obtain your specific, and voluntary consent before collecting or processing your personal information. You may withdraw consent at any time by contacting us.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties that support our website, such as Jimdo (our hosting platform), analytics tools, or email services. 
  • Legal Authorities: If required by law or to protect our rights, safety, or property.
  • Business Transfers: In the case of a merger or sale, your information may be transferred with appropriate safeguards.

We do not sell or rent your personal information.

Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to or restrict processing of your information.
  • Withdraw consent (where processing is based on consent).
  • Lodge a complaint with the Information Regulator.


Data Security

We use reasonable measures to protect your personal information, including:

  • Secure hosting through Jimdo’s infrastructure.
  • Access controls to limit who can view your data.

While we strive to ensure security, no online platform is entirely risk-free. In the event of a data breach, we will notify you. 


Complaints

If you’re unsatisfied with how we handle your personal information, you may contact the Information Regulator:

  • Email: dumela@sustain267.africa